Management & Leadership Program

Be the CEO of Your Practice

Running a pediatric private practice was never easy.

Then COVID threw the practice owners into Terra Nova — new terrain, unfamiliar ground, and a very different landscape than the one they knew before.

Reimbursements are down, costs are up and it looks like a hiring desert out there.

This is not the time to fly by the seat of your pants, wait to see what everyone else is doing, or keep throwing ideas at the wall and hoping something sticks.

The practices that stay strong are going to be the ones with real management SOPs and enough organization to see what’s coming before it knocks them sideways.

That’s what Management & Leadership will do for you: provide you with management SOPs so you can actually be your practice’s CEO and lead it toward achieving its goals and yours.

Who This Program Is For

The Management & Leadership Program is especially helpful for practice owners who:

Feel like too much of the practice still depends on them.
Are dealing with unclear responsibilities, staff drama, weak follow-through or difficult personnel issues.
Struggle to delegate because work still comes back to them anyway.
Have goals for the practice, but no strong management SOPs for turning them into action and follow-through.
Want better visibility into the numbers so they can see what is working, what is not and what needs attention.
Want to increase efficiency, productivity, revenue and profitability.
Would love to step out of constant daily problem-solving and into the CEO role.
Want the practice to run more smoothly without consuming all of their time, energy and attention.

In other words, this is for the owner who knows the practice has the potential, but that the current way of operating is too burdensome, too reactive and far too dependent on them. In a world of AI, this is a human-centered way of managing, not a computer-based system.

When the Practice Has Outgrown the Way You’ve Been Managing It

At a certain point, working harder stops being the answer.

You can be smart, dedicated, experienced, generous, clinically excellent and still be drowning in a practice that has too many moving parts and not enough management SOPs holding it together.

Here’s how you can tell:

You’re working long hours, feeling burned out and still getting pulled into too much of the daily operation.
The practice has too many moving parts and no clear SOPs to keep people, priorities and workflows aligned.
Staff are busy, but not necessarily productive, coordinated or fully carrying out responsibilities.
Inefficiency and disorganization are costing the practice time, money, production and growth.
Staff management feels difficult because you were trained as a clinician, not as a personnel manager.
Personnel issues create too much drama, friction, avoidance or lack of accountability.
Decisions are being made without the practice numbers or confidence in what the numbers mean.
Daily operations keep pulling you away from growth, leadership, family time and actually enjoying the work.

This is not because you are bad at business.

It is usually because there are no management SOPs in place to help you achieve the practice goals. What worked when it was you and a small crew will not work when there are more clinicians, more admin, more expectations, more families and more pressure.

At that point, the answer is not to keep becoming the practice’s human glue stick.

The answer is strong, well-defined, workable management SOPs.

What Management & Leadership Helps You Build

With the Management & Leadership Program, we help you put the management SOPs in place to run the practice with more clarity, productivity and control.

This program helps you:

Build management SOPs that support smoother operations, stronger productivity and real growth.
Examine workflows to find inefficiencies, unclear responsibilities, disorganization and places where production is being lost.
Create and execute plans that move important business goals from “we should really do this” into actual action.
Use KPIs and performance information to make decisions based on facts instead of opinion, emotion or guesswork.
Apply step-by-step formulas to strengthen weaker areas of the practice and reinforce what is already working.
Strengthen your personnel management skills so you can better manage people, production and performance.
Improve delegation so responsibilities are clearer and fewer things automatically fall back on the owner.
Help staff better understand what is expected of them and follow through more consistently.
Give the owner stronger tools for leading the practice, handling growth and reducing constant operational breakdowns.

It is not just about getting a little more organized. It is about learning how to manage the practice, the numbers, the people, the production and the growth in a way that makes the whole business work better.

What You Walk Away With

With the Management & Leadership Program, you gain:

Comprehensive management systems.
More efficient workflows and operations.
Clearer systems for leadership and staff performance.
Step-by-step planning tools to move business goals into real execution.
More advanced KPI management tools for objective, fact-based decision-making.
Tools that guide the owner on what actions to take to strengthen weak points and reinforce strong areas.
More effective personnel management skills, including staff interviews, reviews, communication and boosting productivity.
Stronger leadership skills and better internal relationships with staff.
A business that vitalizes you with self-reliant staff that are less dependent on the owner to solve every problem.
Stronger delegation and greater staff responsibility.
Less personnel drama, confusion and operational friction.
Increased production and efficiency leading to a more successful practice.
Improved time management at the executive level.
A smoother-running practice where the owner can operate as the CEO.

You stop trying to hold the whole practice together with your bare hands.

The Ultimate Outcome

The Management & Leadership Program gives you SOPs for managing the practice, its operations and your staff. You know what is working, what is not working and what needs attention. Your staff better understand what is expected and how to follow through. You have tools for handling personnel, performance, planning and metrics instead of just hoping everyone magically figures it out.

The practice becomes more organized; the team becomes more productive; the owner becomes less buried. And the business becomes easier to lead in a way that is human-centered and inspiring.

That means you can stop living in constant reaction mode and start putting your attention where it belongs: leadership, growth, culture, service and the future of the practice.

Fewer balls get dropped and far more kiddos get the quality care they need.

Program Details

The Management & Leadership Program can be delivered at our facilities or via Zoom.

It consists of five days of training followed by weekly accountability calls for implementation.

The purpose of the accountability sessions is to make sure progress is being made, help with implementation and address issues that come up along the way.