Objective Management Suite

Stop Driving Around in the Dark Without a GPS

Imagine driving at night with no GPS.

You can see a few feet in front of you. You know you’re moving. You may even feel like you’re headed in the right direction.

But you don’t know what’s coming, whether you’ve missed a turn, or how far you are from where you need to be.

That’s what running a practice without the Objective Management System can feel like.

You may know money is coming in. Schedules look busy. Your team is working hard.

But do you know which parts of the practice are performing well? Where something is starting to slip? What the practice must produce to cover its costs? Whether you can afford to hire or grow?

The Objective Management System (OMS) is a comprehensive software suite created specifically for private practice management.

It goes far beyond basic KPI tracking. OMS brings your critical production and financial indicators together so you can see where the practice stands, where it’s headed and what needs your attention.

It’s like a high-powered GPS for your practice.

Far More Than KPI Tracking

Most KPI systems tell you what went up and what went down.

OMS helps you see what those changes mean.

It collects your practice indicators, performs vital calculations and turns numbers into graphs and reports you can use to manage the practice.

You can enter approximately 10 key practice indicators, and OMS will use that information to calculate approximately 20 to 25 indicators for you. Far more than KPI tracking, OMS helps you see:

What the practice needs to produce to cover its expenses.
How much you bill, collect and write off per billable hour.
Whether weekly and monthly targets are being reached.
Where a negative trend is developing.
Which positive trends you want to keep going.
Which KPIs must be reached to support your budget or produce a desired level of annual income.
If you can afford to hire a new team member.
What additional production may be needed to hire or add a location.
Which part of the practice deserves your attention first.

It doesn’t simply give you more information.

It helps you clearly see the road ahead.

Who OMS Is For

OMS may be especially valuable if you:

Aren’t sure how well the practice is performing or which KPIs to track.
Track KPIs but struggle to analyze what they mean.
Rely on scattered spreadsheets and reports.
Discover problems after they’ve started impacting the practice
Miss warning trends until they’re too big to ignore.
Want clearer KPI targets for individual staff, departments or locations.
Need better information before taking on hiring and growth costs.
Want to manage the practice with facts instead of gut instinct.

OMS is also helpful for owners who dislike tracking KPIs. (Let’s face it, math isn’t a wildly popular subject.)

It’s just as valuable for owners who already track them but need help seeing how everything connects.

Catch the Wrong Turn Earlier

A practice can look fine on the surface while trouble is quietly building underneath.

Schedules may look full, but cancellations and no-shows may be quietly draining revenue.

Revenue may be increasing, but the practice is going deeper into the red.

A department may be busy without producing enough to support its costs.

Without OMS, those problems can stay hidden until they affect cash flow, staffing or the ability to serve families.

OMS doesn’t just bring them into view sooner; it alerts you to the road hazards ahead.

Or, instead of finding out miles down the road that you took a wrong turn, you have a chance to make a correction while the problem is still manageable.

Know What Growth Will Take

You want to hire two clinicians.

Add another discipline.

Open a new location.

Before you move forward, you need to know more than what those plans will cost.

You need to know what the practice must produce to support them.

OMS includes features that help you determine:

The income needed to cover current expenses.
The billable hours needed to support additional costs.
The number of new patients required for growth.
How changes in production may affect income.
Whether the practice is financially ready for the next step.

You’re no longer guessing whether the practice has enough gas to get there.

You can see what the trip will require before you start driving.

Your EMR Isn’t Your GPS

Your EMR system may produce reports.

But that isn’t the same as helping you manage your practice’s performance.

An EMR is primarily designed to manage patient records, scheduling, documentation and billing.

OMS brings production and financial indicators together so you can evaluate performance, be alerted to developing situations or positive trends that should be reinforced, establish KPI targets and make more objective, better-informed decisions.

Your EMR may tell you where you’ve been.

OMS helps you see where the practice is going.

Create Accountability Without Cracking a Whip

People do better when they know what’s expected and can see whether they’re reaching it.

OMS helps establish clear KPI targets for all areas of the practice.

Individual team members can see how they’re doing and how their work contributes to the larger goals of the practice.

The purpose isn’t to pressure people or turn the clinic into a numbers game.

It’s to give everyone a clearer destination and a better way to tell whether the practice is getting there.

Know Where to Focus

Practice owners have no shortage of things demanding their attention.

The challenge is knowing which one matters most.

OMS helps reveal the largest gaps between where the practice is and where it should be.

That helps you focus on the area most likely to improve the overall picture—not simply whichever problem is making the most noise that day.

Instead of looking at each KPI in isolation, you can review them as a group and decide which immediate action may have the greatest effect on the practice’s overall performance.

No more driving in circles because everything feels equally urgent.

What OMS Gives Your Practice

With OMS, your practice gains:

One comprehensive system for tracking and analyzing key practice indicators.
The ability to transform budgets and income goals into KPI targets.
Weekly and monthly performance graphs.
Automatically calculated production and financial goals.
Sounder financial planning.
Earlier warning of negative trends.
Greater ability to recognize and continue positive trends.
Clearer targets and accountability.
More confidence making management decisions.
Less guesswork about what’s working and what isn’t.

Most importantly, you gain a much clearer view of the road your practice is traveling.

The Ultimate Outcome

You know where your practice stands.

You know where it’s headed.

You can see when something is drifting off course and make an adjustment.

You also know what’s working, so you can protect it and build on it.

Because running a pediatric practice is hard enough. You shouldn’t have to do it driving around in the dark without a GPS.